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Ref: #73955
ServiceNow Consultant (CSDM & CMDB)
ServiceNow CSDM and CMDB Consultant - 3 months+ - French & English language
We are looking for an experienced ServiceNow CMDB & CSDM consultant to join a large enterprise organisation.
This is a 3-month rolling contract on a long-term project expected to run for approximately 3 years.
The role is remote and French speaking is mandatory.
The Role
- Lead functional CMDB and CSDM activities within ServiceNow
- Drive CMDB governance, data quality, and service modelling best practices
- Work closely with business and technical stakeholders to define requirements and processes
- Support alignment across ITSM, ITOM, and broader operational teams
- Facilitate workshops and provide functional guidance to delivery teams
- Contribute to service mapping, CI modelling, and overall CMDB maturity improvements
Skills Required
- Strong technical expertise in ServiceNow CMDB and CSDM
- Proven experience delivering CMDB transformation/governance programmes
- Strong understanding of ITSM and ITOM processes
- Experience with CI modelling, service mapping, and CMDB data quality
- Excellent stakeholder management and workshop facilitation skills
- Fluent French and professional English communication skills
- Previous experience in large enterprise ServiceNow environments preferred
If interested please apply with your latest CV and contact number!
chloe.carr@next-ventures.com
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