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Ref: #73895

ServiceNow Architect

Job Title: German-Speaking ServiceNow Architect

Overview:
We are seeking an experienced ServiceNow Architect fluent in German to lead the design, implementation, and optimisation of enterprise ServiceNow solutions across ITSM and related modules.

Key Responsibilities:

  • Design and architect scalable ServiceNow solutions aligned with business requirements
  • Lead end-to-end implementation of ITSM, ITOM, and related modules
  • Act as technical authority and provide best-practice guidance to stakeholders
  • Translate business requirements (German/English) into technical designs
  • Oversee integrations with third-party systems and enterprise platforms
  • Ensure platform governance, performance, and security standards are met

Requirements:

  • Fluent German and strong English communication skills
  • 5+ years’ experience with ServiceNow, including architecture-level work
  • Deep knowledge of ITSM and at least one additional module (ITOM, HRSD, CSM, etc.)
  • Strong understanding of integrations (REST/SOAP, APIs)
  • ServiceNow certifications (Certified System Architect preferred)
  • Experience working in enterprise or consulting environments
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