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Ref: #73432

SAP S/4HANA Finance Support Lead

  • Practice SAP

  • Technologies SAP Technology Jobs

  • Location UK, United Kingdom

  • Type Contract

Job Title: S/4HANA Finance Support Lead 
Duration: 3 months + extension (Hypercare & Transition Support)
Location: UK based (remote with 1 day per week onsite)
Role Overview
We are seeking an experienced S/4HANA Finance Support Lead to provide leadership during the hypercare phase following an S/4HANA implementation. This is a short-term contract role focused on stabilisation, issue resolution, and establishing a sustainable support model.

Key Responsibilities

  • Lead finance support activities during the hypercare period post S/4HANA go-live
  • Act as the primary point of contact for finance-related incidents and escalations
  • Coordinate with business stakeholders, IT teams, and system integrators
  • Triage, prioritise, and drive resolution of defects and process issues
  • Monitor system performance and ensure SLAs are met
  • Provide functional expertise across core Finance modules (e.g. GL, AP, AR, Asset Accounting)
  • Support data reconciliation and financial integrity checks
  • Document recurring issues and implement process improvements
  • Define and transition to BAU support model, including knowledge transfer

Key Skills & Experience

  • Strong experience with SAP S/4HANA Finance (implementation and/or support)
  • Proven track record leading hypercare or post-go-live support phases
  • Deep understanding of end-to-end finance processes
  • Excellent stakeholder management and communication skills
  • Experience with incident management and ticketing tools
  • Ability to work in a fast-paced, high-pressure environment
  • SAP certification in S/4HANA Finance (desirable)

Deliverables

  • Stabilised finance operations post go-live
  • Reduced incident backlog and improved resolution times
  • Clear documentation and knowledge transfer to BAU teams
  • Established support processes and governance model
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