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Ref: #73837
Legion WFM SME
Legion WFM Solution Architect
Next Ventures are currently executing a search for a Legion solution architect for a EU roll out project.
Remote working role with potential onsite visit (Europe).
The role :
Act as the bridge between sales, delivery, and customer success, ensuring that enterprise customers implement and optimize the Legion WFM platform effectively. The role combines workforce management expertise, solution design, stakeholder management, and pre-sales consulting.
Key Responsibilities
- Lead discovery workshops and gather business requirements.
- Design workforce management solutions aligned with customer objectives.
- Create and validate solution blueprints and implementation approaches.
- Support pre-sales activities, demonstrations, pilots, and proof-of-concepts.
- Define implementation scope and prepare Statements of Work (SOWs).
- Guide delivery teams through solution handover and implementation.
- Provide configuration oversight and WFM best-practice recommendations.
- Identify optimization and upsell opportunities within existing accounts.
- Mentor consultants and promote implementation standards through a consulting Center of Excellence.
Functional Expertise Expected
Strong understanding of:
- Workforce forecasting
- Labor planning
- Workforce scheduling
- Time and attendance
- Labor optimization
- Compliance and labor rules
- Retail, hospitality, healthcare, or other hourly workforce environments
- Change management and process transformation
Experience with WFM platforms such as:
- Legion WFM
- UKG Pro Workforce Management
- Infor Workforce Management
- Workday
- SAP SuccessFactors
is highly relevant.
Required Skills
- Customer-facing consulting experience
- Requirements gathering and business analysis
- Solution architecture and process design
- Stakeholder management
- SOW creation and estimation
- Project delivery oversight
- Workshop facilitation
- Executive-level communication
- Mentoring and leadership
- Ability to manage multiple customer engagements simultaneously.
Typical Candidate Profile
- 5+ years in Legion Workforce Management consulting or WFM solution architecture.
- Experience leading enterprise WFM implementations.
- Strong understanding of workforce planning and scheduling processes.
- Ability to translate business requirements into scalable platform configurations.
- Comfortable operating across pre-sales, delivery, and customer success functions.
Interview Focus Areas
Expect questions around:
- Designing forecasting and scheduling solutions.
- Handling complex labor-rule configurations.
- Integration with HR, payroll, and ERP systems.
- Stakeholder management and executive communication.
- Solution blueprint creation.
- Managing implementation risks and scope.
- Demonstrating ROI from WFM transformation initiative
More information is available on application . CV in word format.
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